Last updated August 2023
At Vivia Learning, we value our users' rights, including their rights to privacy and security. That's why all of our users can play fully anonymously by default, without the need to opt out of anything. In order to support and improve our games, we do collect some anonymous information about how our users choose to enjoy our products. We store this impersonal information as securely as we would any other data entrusted to us.
For any questions or concerns, please contact us at support@vivialearn.com.
We care about our users' experience with our games and are constantly looking for ways to improve. In order to understand how our users experience our products, we collect statistics about user actions in the game, such as content played, screens visited, game results, access patterns, error reports, and performance data. This information is recorded along with a random, anonymous identifier, and transferred to our servers. To protect your privacy, no personal information is included in these statistics.
In order to ensure that our users have the best possible experience, our games tell us about how and when people use them. We study this anonymous information to understand the highs and lows of our users' experiences. What we learn from this data may include:
Since we value all of our users equally, we can learn all of the above without needing to know who or where our users are. All we need to know is how much fun they're having!
We partner with advertisers to keep our content affordable and support the development of new, exciting features and games. Our apps collect usage and diagnostic data on behalf of our advertising partners, and transfer it to their servers. Again, no personal information is included. Some ads may be personalized based on your usage patterns from other apps, but this pattern matching uses anonymous markers, and is never tied to your identity.
Because user privacy is important to us, we transfer all usage and diagnostic data securely as it travels across the internet, using industry-standard encryption. All of this data is anonymous, accessible only to members of our company and our advertising partners, and only accessed for the purposes listed above.
We will update this privacy policy from time to time as we learn how best to support our users. We encourage you to refer to it occasionally to understand how our policies may have changed. The policy will include a date indicating when it was last updated. In the event of substantial changes, we will notify you in the app or elsewhere.
We hope you enjoy our products. Please contact us if there is anything we can help with.